Data Boosters

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You can build your own plan by simply adding on data boosters. Data boosters can be purchased easily via MyFarmside 24/7. Off-peak midnight to 5pm data boosters

• 150GB - $15
• Unlimited^ - $29

Off-peak boosters must be added for a minimum of two months. ^Farmside's fair use policy applies. Any time boosters purchased via MyFarmside

• 15GB - $20
• 50GB - $67
• 100GB - $133

Any time boosters purchased via calling our team

• 10GB - $29
• 50GB - $109
• 100GB - $190

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Calling Rates

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Only applicable with a Wireless Broadband and Phone plan.

• National calling - FREE
• Local calling - FREE
• Any NZ mobiles - $0.36
• Any AUS/Ireland/Canada landlines - $0.26
• Any USA/UK landlines - $0.21
• Any USA mobiles - $0.21
• Any Canada mobiles - $0.26
• Any Ireland/UK Mobiles - $0.61
• AUS Mobiles - $0.36 (excludes calls to Australian Mobile Optus Satellite)

Click here to view all other international calling locations and rates

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Talk Packs

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Only applicable with a Wireless Broadband and Phone plan.

• NZ mobiles 1 hour - $10.00
• NZ mobiles 2 hours - $15.00
• NZ mobiles 4 hours - $25.00
• NZ mobiles 6 hours - $30.00
• NZ mobiles 8 hours - $35.00
• NZ mobiles 10 hours - $40.00

Only one mobile talk pack can be added per month.

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Smart Calling Features

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Only applicable with a Wireless Broadband and Phone plan.

• Voicemail $7.15 - An answering service for when your phone line is busy or not answered

• Call Waiting $4.09 - Will notify you when someone is trying to call you while you're on another call

• Call Divert $4.09 - Let's you divert calls to a phone number of your choice wherever you are, and always stay in touch

• Caller Display Free - Makes it possible for you to see who is calling before you answer. Your phone must have caller-id capability.

Click here to view the Smart Calling Features user guide

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Self-install/Managed Install

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Depending on your location, your Farmside Wireless Broadband service could be a self-install or a managed install. To find out what's available at your location please contact our friendly team on 0800 32 76 74. Self-install: Self-installs are easy and straightforward. Once you receive your modem you simply insert the SIM card supplied and power up the modem and you're set.

• $15 freight charge applies for the self-install equipment

• 30 day connection guarantee

Managed Install: A managed install requires a technician to install an aerial and setup your modem. There are two types of managed installs depending on your house and location. Standard Managed Install:

• Standard installation $99

• Travel charges may apply

Standard managed install applies where:

• The premises is a single story home or building made of wood or Brick and has easy access to the roof using a ladder (not scaffolding)

• The roof pitch is less than 15 degrees

• 10 metres of cabling or less is required

• The modem is located against an exterior wall

• Connecting the service up to a single computer

Non-standard Managed Install:

• A non-standard managed installation will incure additional labour and parts charges.

• Travel charges may apply

Non-standard managed install applies where:

• The premises is a 2 story or architecturally designed (1 or 2 story) home or building

• The roof pitch is more than 15 degrees

• Scaffolding or an elevated work platform is required

• The house is difficult to access (e.g on the side of a cliff)

• Internal cabling is required

• Additional cable in excess of 10 metres is required

• Modem needs to be located in a difficult area to access (e.g in the roof space of an internal office)

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Terms and Conditions

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• Plan prices exclude data cap overages of $5.00 per GB.

• A 24 month service term applies. If you require an open term please contact our sales team on 0800 32 76 74 to discuss open term options.

• Farmside Broadband Terms and Conditions apply

• Farmside Standard Terms and Conditions and Fair Usage Policy applies
• If power is not available then broadband, and any services which run over it including voice calling (and all calls, including emergency calls to 111), may stop working unless there is battery backup in the home. We recommend always having a charged mobile phone ready to use as a backup.

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Capped Calling

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Benefit from our capped calling (up to 2 hours).

• Any AUS homelines - $3.00

• Any Canada, Ireland, USA& UK homelines - $4.50

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What is the 111 Contact Code

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The Commerce Commission’s 111 Contact Code (“111 Code”) was created to ensure that Vulnerable Consumers have reasonable access to an appropriate means of calling 111 emergency services in the event of a power failure.

Newer home phone services such as Digital Voice, which rely on an active working broadband service, won’t work in the event of a power failure, without an independent power source. The 111 Code requires Telecommunication Service Providers to provide Vulnerable Consumers with an alternative solution to contact 111 in an emergency.

If you are receiving Farmside voice calling over broadband services over Fibre, Wireless or Satellite technology and you, or someone you live with, do not have access to a traditional copper phone line, and is likely to need to contact 111 for health, safety or disability reasons and, you do not have the means to do so during a power failure, please read the information below and fill out a Vulnerable Consumers Application form.

If you qualify, Farmside will provide you with an alternative means of contacting 111 in the event of a power failure, free of charge.

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