Update your Huawei B315 modem's firmware

This page gives you step-by-step instructions on how to update your Farmside Huawei B315 modem's firmware (Rural Wireless Broadband modem). If you have any trouble completing the steps below please call our Customer Service team on 0800 32 76 74 and select option five. Our Customer Service team are available to take your calls from 8am to 7pm Monday to Friday, and 9am to 5.30pm weekends.

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If your modem looks like this, your firmware is already up to date & no update is required.

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If your modem looks like this, you will need to update the firmware. please follow the step-by-step instructions below.

We’re always looking to give our rural communities the best wireless broadband available. As part of this, we’ve upgraded some of our broadband sites and to make the most of it, you’ll just need to update your modem. By updating your modem you could get faster broadband speeds, a more consistent connection, an overall improved experience.

Important things to know

  • It will take around 20 minutes to update your software. While the upgrade is being completed your broadband will be affected as will your phone if it is connected to your modem. For this reason, we suggest you do the upgrade just before bed or first thing in the morning.

  • When you update your modem, your Wi-Fi password will be changed and any customised or advanced configuration will be removed.

  • Improved speed is dependent on cell sites in your area being upgraded.

Before you start

Before you get started have a quick look at the check list below to make sure you have everything you need for the update. You’ll need:

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  • A Huawei B315 modem, which is also known as a Farmside Rural Wireless Broadband modem

  • Your modem needs to be working so that you’re connected to the internet

  • Either a computer connected to your modem by Wi-Fi or an Ethernet cable, or an iPhone, iPad or an Android smartphone or tablet connected to your modem by Wi-Fi

  • If you’re using an Apple or Android device you’ll also need to have downloaded the Huawei HiLink app

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Printable instructions to update your modem

Computer.- click here to view the printable instructions 

iPhone or iPad - click here to view the printable instructions 

Android smartphone or tablet - click here to view the printable instructions 

If you see a message saying 'This version is up-to-date' please
click here and follow the step-by-step instructions. 

Step-by-step instructions to update your modem

Computer

Step-by-step instructions below or alternatively click here for a printable version of the instructions. Please make sure your computer is connected to your modem either by Wi-Fi or an Ethernet cable. 1. Using a web browser, log into your modem using the address http://192.168.1.1 and you will see a notification that the update is available. Click update and proceed to step 2. If you see a message saying 'This version is up-to-date' please click here and follow the step-by-step instructions. 2. Log in using the following details - Username: admin - Password: admin 3. You will see a prompt to update your password, click LATER 4. Select UPDATE NOW to start the process 5. The software will begin downloading and then installing onto your modem 6. Once completed, you will see a notification that update is done 7. Log in as an admin user (username/password both ‘admin’) 8. Check your SSID (Wi-Fi name) 9. Select Auto Update, click FINISH 10. If you have the default admin login and password, you will be prompted to update this. We recommend you change it to the following: FS-farmside8899. (please include the full stop as part of the password) You’ll then have the option to update your Wi-Fi name 11. The modem will then save your new configuration and confirm with SUCCESS 12. You can then review the settings and you're done.



iPhone or iPad

Step-by-step instructions below or alternatively click here for a printable version of the instructions. 1. Make sure your iPhone or iPad is connected to your modem by Wi-Fi.
2. Download and install the HUAWEI HiLink (Mobile WiFi) app, which is available for free from the Apple app store
3. Open the HUAWEI HiLink app
4. The app will prompt you for login details for your device
5. Login as an admin user (username/password both ‘admin’)
6. You will see a notification that an update is available, click UPDATE and proceed to step 7. If you see a message saying 'This version is up-to-date' please click here and follow the step-by-step instructions. 7. The software will start downloading to your modem 8. Once downloaded the modem will start updating itself 9. Your modem will shut off the Wi-Fi connection and once available again you will need to reconnect to your Wi-Fi once the modem has completed updating its software and restored the Wi-Fi. 10. If you have the default admin login and password, you will be prompted to update this 11. You’ll need to enter ‘admin’ as your current password and think of a new one and confirm it 12. You’ll then be prompted to login as administrator - use your new password! 13. In the app, tap the SETTINGS icon - blue gear image top right to check on your device’s settings. 14. There you'll be able to see info about your device as well as where to see when updates are available in the future.



Android Smartphone or Tablet

Step-by-step instructions below or alternatively click here for a printable version of the instructions. 1. Make sure your Android smartphone or tablet is connected to your modem by Wi-Fi
2. Download and install the HUAWEI HiLink app 3. Log in as an admin user (username/password both ‘admin’) 4. You will see a message about using the default password, please hit CANCEL 5. You will see a notification that an update is available, click UPDATE and proceed to step 6. If you see a message saying 'This version is up-to-date' please click here and follow the step-by-step instructions. 6. The software will start downloading to your modem 7. Once downloaded the modem will start updating itself ‘The device is rebooting … please wait’ 8. Your modem will shut off the Wi-Fi connection and once available again you will need to reconnect to your Wi-Fi once the modem has completed updating its software and restored the Wi-Fi. 9. If you have the default admin login and password, you will be prompted to update this 10. You’ll need to enter ‘admin’ as your current password and think of a new one and confirm it 11. You’ll then be prompted to login as administrator - use your new password! 12. In the app, tap the SETTINGS icon - blue gear image top right to check on your device’s settings. There you'll be able to see info about your device as well as where to see when updates are available in the future.



Need help?

If you have any trouble completing the update or need help please call our Customer Service team on 0800 32 76 74. Our team is available to take your calls between 8am to 7pm Monday to Friday and 9am to 5.30pm weekends and public holidays.