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Helpful Tips and Information

Updated: Jun 18

Because we live in rural locations, we don't have access to the same amount of bandwidth as our urban counterparts. This means we have to be smarter in the way we manage and use our limited broadband data.


Here are some tips for saving data:

  • If your plan has off-peak data, utilise this period to download Netflix and other entertainment content ready for viewing during peak periods. This period can also be used for software upgrades.

  • All visits to the Farmside website and the MyFarmside portal are zero-rated. It means that all visits to these websites don't count towards your data cap.

  • We have zero-rated partnerships with BNZ, Westpac, Figured and MYOB. All visits to their websites for your banking and accounting needs don't count towards your data cap as well.

  • Learn how you can control how much data Netflix uses through the helpful tips here.

  • Keep an eye on your usage allowance. Check on your My Farmside portal daily.

  • Close down apps on your phone when it’s connected to the WiFi so they don't keep using data in the background.

  • Turn off automatic software updates on your mobile phone.

  • Restrict iTunes and App Store downloads.

  • Review all electronic devices that are connected via WiFi or connected to your Rural Broadband device.

  • PlayStation and Xbox game updates consume a lot of data so turn off automatic updates.

  • Video content does too, so download overnight taking advantage of your new unlimited data times, then reduce the format to SD (standard definition). This includes YouTube, Netflix and Vodafone TV.

  • Listen to downloaded music rather than streaming on Spotify and Apple Music.

  • Change WiFi passwords to protect your usage.


TUTORIAL: How to download Netflix shows to your device

We have found this helpful tutorial on how to download shows on Netflix to your laptop, tablet/iPad or mobile device.


TUTORIAL: How to control how much data Netflix uses


Helpful tips from Netflix are here.


INFORMATION: Which websites can I visit that do not count towards my data cap (ie zero-rated)

TUTORIAL: How to stop auto-update of apps on your Android Phone


  1. Open the Google Play Store app

  2. Tap Menu and then click Settings

  3. Tap Auto-update apps

  4. Select option: ‘Don’t auto-update apps’


TUTORIAL: How to stop video auto-play on your Android Phone


  1. Open the Google Play Store app

  2. Tap Menu and then click Settings.

  3. Tap Auto-play videos

  4. Select option: ‘Don’t auto-play videos’


TUTORIAL: How to manually update apps on your Android Phone


  1. Open the Google Play Store app

  2. Tap Menu and then My apps & games

  3. Tap Auto-update apps

  4. Games with an update available are labelled "Update." You can also search for a specific game

  5. Tap Update

TUTORIAL: How to track your usage on MyFarmside Portal

Step 1: Log on to MyFarmside Portal using your Customer Number and Password: https://myfarmside.co.nz/


If you can’t remember your login details, click on the ‘forgot password’ button and it should take you through the process of resetting your password.


Tick ‘remember me’ if you are not on a public computer or if you’re not sharing your computer with anyone else. Ticking this means you don’t need to input your customer number and password again when you want to return to this site.




Step 2: From your dashboard, you can see how much data you’ve used and how much you have left for the current usage period (encircled in red below)



Step 3: If you want to view your wireless usage in detail, go to ‘My Account’ then select ‘Wireless Usage’


Step 4: View your wireless usage. You can select the usage period as well as view monthly, usage history and daily usage. Note: The Farmside usage meter does not show your usage in real time which is important to keep in mind when tracking your usage. Usage is updated every hour under normal conditions, however, in some circumstances, it can take longer for your usage meter to be updated, particularly when in peak data times.



We hope this is helpful. If you have any questions, please let us know. You can call us on 0800 32 76 74 or email us on customerservices@farmsideltd.co.nz


TUTORIAL: How to add a booster pack on MyFarmside Portal


If you're on the Rural Broadband Initiative (RBI) or Rural Wireless service, we have significantly reduced our booster pack to $20 for every 15GB bundle.


If you need more data, you can add this from the MyFarmside Portal. Here are step-by-step instructions on how to do this:


Step 1: Log on to MyFarmside Portal using your Customer Number and Password: https://myfarmside.co.nz/


Step 2: Select 'Selfcare' dropdown and then go to 'add booster'


Step 3: Tick 'Add a 15GB RBI Data Booster for ($20/month)' and tick the 'Select this box to confirm that want to make the change'.


Click the 'add booster' button to confirm

Step 4: You should see a confirmation like this below to ensure that your additional has been added. You should also receive an email confirmation regarding the additional booster


Step 5: When you go back to the 'Dashboard' you see the additional data added to your balance.




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Copyright © 2020 by Farmside, 8 Butler Street, Timaru 7910, New Zealand          

0800 Farmside (0800 32 76 74)

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