Network Status

Scheduled Maintenance OPTUS Network


Scheduled maintenance window for:

Start date: 8th March 2019

Start time: 00:00 

Finish time: 06:00

During this time period our OPTUS satellite customers may experience service issues. We apologise for any inconvenience this may cause.

RBI Wireless Network 


This service has been fully restored. If you are still experiencing issues with your RBI Wireless connection, please power off your modem for 5 minutes. We apologise for any inconvenience this has caused.


RBI Wireless Network Outage


We are experiencing an RBI network outage due to an unforeseen error in routine maintenance. We apologise for the inconvenience this is causing customers and are working hard to resolve the issue as soon as possible.


Scheduled Maintenance RBI Wireless


Scheduled RBI Wireless maintenance window for:
Start date: 14th December 2018
Start time: 00:01am
Finish time: 03:00am


Due to routine maintenance work on the network, there is a planned outage for our RBI Wireless Service. Your RBI Wireless connection may be impacted for 10 to 15 minutes during this window, after these hours we expect customer connections to be running as normal. If you do experience issues with your connection after these hours, please power off your modem for 10 minutes. If this does not resolve your issues, please call our friendly, Timaru based Customer Service team. 

Scheduled Maintenance IPSTAR Chathams 


Scheduled IPSTAR maintenance window for:
Start date: 21st July 2018
Start time: 00:00am
Finish time: 01:30am
Duration: 1.5 hours

It is expected that there will be an outage of up to 1.5 hours. We apologize for any inconvenience. If you experience any issues outside of the outlined maintenance window please contact our customer service team on 0800 32 76 74.

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0800 Farmside (0800 32 76 74)