Network Status

Planned RBI Network Upgrades

Vodafone's network team are working constantly to improve RBI network coverage and capacity. Click here to view the planned mobile network upgrades for the coming weeks. If you're in one of the areas listed, you may experience a partial or complete loss of Vodafone mobile voice and Farmside RBI rural broadband data services between 7am and 8pm on the dates listed.

Farmside's Network Status

West Coast Outage

27/12/2021

6:20pm: Chorus is experiencing a fibre outage which is impacting some cell sites on the West Coast of the South Island. Farmside RBI Wireless services in the area may be impacted. Chorus' technical team is working with urgency to resolve the issue. 

10:00pm: Services should now be restored. If you experience any issues reconnecting,  please reboot your modem. 

To reboot your modem:

1. Turn off the power supply and unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are turned off.

2. Wait one minute.

3. Plug the power cord back into the modem and switch on the power supply.