Services
Farmside is New Zealand’s leading rural broadband provider delivering fast and reliable internet and voice solutions nationwide including extremely remote and hard to reach places. Farmside's broadband solutions include Wireless, Satellite, VDSL and ADSL Broadband. We also offer a selection of phoneline services including Landline, Wireless Phone, Farmside Voice (VoIP) and Mobile plans. Whether you live rural or urban we have a solution to meet your needs.
Services
Farmside is New Zealand’s leading rural broadband provider delivering fast and reliable internet and voice solutions nationwide including extremely remote and hard to reach places. Farmside's broadband solutions include Wireless, Satellite, VDSL and ADSL Broadband. We also offer a selection of phoneline services including Landline, Wireless Phone, Farmside Voice (VoIP) and Mobile plans. Whether you live rural or urban we have a solution to meet your needs.
About us
Services
Services
Network Status
Planned RBI Network Upgrades
Vodafone's network team are working constantly to improve RBI network coverage and capacity. Click here to view the planned mobile network upgrades for the coming weeks. If you're in one of the areas listed, you may experience a partial or complete loss of Vodafone mobile voice and Farmside RBI rural broadband data services between 7am and 8pm on the dates listed.
Farmside's Network Status
West Cost
25/12/2020
2:59pm: Services are now restored. If you are experiencing any issues please reboot your modem by following the instructions below.
1pm: Our upstream provider is experiencing a network outage which may be affecting some services on the West Coast. They are working with urgency and expect that service will be restored by 5pm. We apologise for any inconvenience this may cause.
If you experience any issues reconnecting after 5pm please reboot your modem.
To reboot your modem:
1. Turn off the power supply and unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are turned off.
2. Wait one minute.
3. Plug the power cord back into the modem and switch on the power supply.
Emergency maintenance - Ipstar
25/12/2020
Maintenance window for:
Start date: 25 December 2020
Start time: 00:00am
Finish date: 25 December 2020
Finish time: 01:00am
Impacted services: Ipstar Satellite and Chatham Island Wireless and DSL services
Our supplier will be carrying out emergency maintenance work and customers may experience an outage for up to 10 minutes within the maintenance window. We apologise for any inconvenience this may cause.
We expect that service will resume automatically after the maintenance is complete but if you experience any issues after 1am please reboot your modem.
To reboot your modem:
1. Turn off the power supply and unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are turned off.
2. Wait one minute.
3. Plug the power cord back into the modem and switch on the power supply.
If you are still experiencing issues after rebooting your modem, please give our friendly team a call on 0800 32 76 74. They are available to take your calls from 8am to 7pm weekdays.