RBI Outages and Planned RBI Network Upgrades
To see if there is a planned or unplanned RBI Wireless outage in your area, please head to www.vodafone.co.nz/help/network-status and enter your address into the Mobile and Wireless Broadband Outage map. This will provide you with the most up to date information on the RBI network.
Fibre and Copper Outages
For the latest outage updates on our Fibre, ADSL, VDSL and Homeline services, visit www.chorus.co.nz/outages.
Network Status and Planned Upgrades
ADSL and VDSL Broadband Services
Our networks team will be carrying out emergency maintenance work that may impact Farmside's ADSL and VDSL broadband services. We apologise for any inconvenience this may cause.
Maintenance starts: 31 March 2022 - 11:00pm
Maintenance ends: 01 April 2022 - 03:00am
Customers on these services may experience an intermittent connection while the maintenance is taking place and a loss of connectivity for up to 15 minutes in total during the maintenance window..
If the maintenance impacts your service and you experience any ongoing connectivity issues after 3am, please reboot your modem.
To reboot your modem:
Turn off the power supply and unplug the power cord from the back of the modem. Check to make sure all the lights on the modem have turned off.
Wait five minutes.
Plug the power cord back into the modem and switch on the power supply.
If you still experience issues after rebooting your modem, please call our friendly team on 0800 32 76 74. They will be available from 8am to 7pm on Friday, 1 April.