Help & Support

We pride ourselves on delivering excellent customer service and our Timaru-based team is only a phone call away on 0800 32 76 74. Calls to our customer service 0800 number are free and a call back option is available for calls outside of our opening hours. Alternatively, click here to email our team. 

Our Customer Service team is available to take your calls from 8am to 7pm Monday to Friday, and 9am to 5.30pm on Saturday and public holidays. We have an after-hours support team who can provide limited assistance on Sundays from 9am to 5:30pm.