FAQ

Our Timaru based team are only a phone call away on 0800 32 76 74. Calls to our customer service 0800 number are free and a call back option is available for calls outside of our opening hours. Our customer service team are available to take your calls from 8am to 7pm on Monday to Friday, and 9am to 5:30pm weekends and public holidays.

What are the Farmside mail server settings

Email Address: username@farmside.co.nz
Incoming Mail (POP3): pop3.farmside.co.nz
Outgoing Mail (SMTP): smtp.farmside.co.nz
Incoming Server (POP3): Port 110
Outgoing Server (SMTP): Port 25
Web Mail: http://webmail.farmside.co.nz
SMTP Authentication: Yes

Incoming Settings

Server Type: POP

Server Name: pop3.farmside.co.nz

Server Ports: 110 without SSL, or 995 with SSL

Username: Full email address

Password: correct Email account password

Outgoing Settings

Server Type: SMTP

Server Name: smtp.farmside.co.nz

Server Ports: 25 without SSL, or 465 with SSL

Additional: Authentication is required

Username: Full email address

Password: correct Email account password



Can I use Farmside email when I’m away from home?

Yes, absolutely. Via http://webmail.farmside.co.nz you can log into your email account with your Farmside username and password. If you are trying to access emails via a mail client you will need to enter the Farmside mail settings below.

Incoming Mail (POP3): pop3.farmside.co.nz
Outgoing Mail (SMTP): smtp.farmside.co.nz
Incoming Server (POP3): Port 110
Outgoing Server (SMTP): Port 25
Web Mail: http://webmail.farmside.co.nz
SMTP Authentication: Yes

Incoming Settings

Server Type: POP

Server Name: pop3.farmside.co.nz

Server Ports: 110 without SSL, or 995 with SSL

Username: Full email address

Password: correct Email account password

Outgoing Settings

Server Type: SMTP

Server Name: smtp.farmside.co.nz

Server Ports: 25 without SSL, or 465 with SSL

Additional: Authentication is required

Username: Full email address

Password: correct Email account password



Do you issue Static IP addresses?

Yes we do, please call us on 0800 32 76 74 to find out current pricing and if you want to get a Static IP address activated.



I'm moving into town, can Farmside offer a service?

Farmside offer more than just Wireless Broadband and Satellite solutions, so in most cases we can relocate your existing service or provide you with a new one wherever you move. Farmside offer a range of broadband solutions including RBI Wireless, ADSL, VDSL, Satellite Broadband and Fibre. We also offer a selection of phone services including Landline, Wireless Phone, Farmside Voice and Mobile plans. Give us a call on 0800 32 76 74 and let us know your new address so we can let you know what's on offer and talk you through plans and pricing.



Mobile data settings.

The following settings are required for your Farmside mobile device to access the mobile data network or click here to receive your mobile phone data settings via SMS. MMS Settings

  • APN Name: wap.farmside.net.nz
  • MMS Gateway IP Address: 172.030.038.003
  • MMSC URL: http://farmside.nzmms.net.nz/pxtsend
  • MMSC Port: 8080
Wap Settings
  • APN Name: wap.farmside.net.nz
  • User Name: leave blank
  • Password: leave blank HTTP
  • Proxy Server: 172.030.038.003
  • Proxy Port: 8080
Internet Settings
  • APN Name: www.farmside.net.nz
  • User Name: leave blank
  • Password: leave blank
Internet Tethering
  • APN Name: www.farmside.net.nz
  • User Name: leave blank
  • Password: leave blank



I'm unable to login to MyFarmside using my existing password.

For security reasons we have adjusted the password credentials to include 8-10 characters. If you are unable to log in or have attempted to log in more than 3 times then please click forgot password and an email will be generated to the registered email address.



What is your data usage period?

Our data usage period is from the 21st to the 20th of the following month. This is our usage period every month, over every service.