Network Status and Farmside Updates

Farmside Network Status

Today is 13 December 2017



13/11/2017 Scheduled West Coast Wireless Outage

Scheduled West Coast maintenance window for:
Start date: 13th November 2017
Start time: 01:00am
Finish time: 01:15am
Duration: 15 minutes

It is expected that there will be an outage of 15 minutes. We apologize for any inconvenience. If you experience any issues outside of the outlined maintenance window please contact our customer service team on 0800 32 76 74.

13/10/2017 Scheduled Optus Satellite Outage

Optus satellite has a scheduled maintenance window for:
Start date: 13th October 2017
Start time: 12:00am
Finish time: 06.00am
Duration: 6 hours

During this time Optus will be performing routine maintenance which may result in multiple outages during the maintenance window. We apologise for any inconvenience.

09/09/2017 Scheduled Optus Satellite Outage

Optus satellite has a scheduled maintenance window for:
Start date: 9th September 2017
Start time: 12:00am
Finish time: 4.00am
Duration: 4 hours

During this time Optus will be performing routine maintenance which may result in multiple outages during the maintenance window. We apologise for any inconvenience.

29/08/2017 and 30/08/2017 Scheduled Optus Satellite Outage

Optus satellite has a scheduled maintenance window for:
Start date: 29th and 30th August 2017
Start time: 12:00am
Finish time: 5.00am
Duration: 5 hours

During this time Optus will be performing software upgrade which will result in outages during the maintenance window. We apologise for any inconvenience.

17/08/2017 Scheduled ADSL and VDSL Broadband Outage

ADSL and VDSL Broadband has a scheduled maintenance window for:
Start date: 17th August 2017
Start time: 11:00pm
Finish time: 6.00am
Duration: 7 hours

During this time Chorus will be performing software upgrades which will result in an outage for up to 15 minutes during the maintenance window. Please call our customer service team on 0800 32 76 74 if you are experiencing an issues after 6am on the 18th August 2017. We apologise for any inconvenience.

13/07/2017 Scheduled (RBI) Wireless Broadband Outage

(RBI) Wireless Broadband has a scheduled maintenance window for:
Start date: 13th July 2017
Start time: 12:00am
Finish time: 6.00am
Duration: 6 hours

During this time we will be performing routine maintenance which will result in an outage for 15-30 minutes during the maintenance window. Please call our customer service team on 0800 32 76 74 if you are experiencing an issues after 6am on the 13th July 2017. We apologise for any inconvenience.

12/05/2017 Scheduled Optus Satellite Outage

Optus satellite has a scheduled maintenance window for:
Start date: 12th May 2017
Start time: 12:00am
Finish time: 2.00am
Duration: 2 hours

During this time Optus will be performing routine maintenance which will result in multiple outages during the maintenance window. We apologise for any inconvenience.

26/04/2017 and 27/04/2017 Scheduled Outage for Wireless and DSL Customers on Chatham and Pitt Islands

Wireless and DSL services on Chatham and Pitt Islands have a scheduled maintenance window for:
Start date:26/04/2017 and 27/04/2017
Start time: 12:00am
Finish time: 4.00am
Duration: 4 hours

During this time we will be undertaking work on the link between the Chathams and mainland NZ. During the maintenance window there will be outages on the link however the on-island email and internet servers will remain available. We apologise for any inconvenience.

21/04/2017 Scheduled Optus Satellite Outage

Optus satellite has a scheduled maintenance window for:
Start date:21st April 2017
Start time: 12:00am
Finish time: 6.00am
Duration: 6 hours

During this time Optus will be performing routine maintenance which will result in multiple outages during the maintenance window. We apologise for any inconvenience.

30/03/2017 Scheduled Outage for Wireless and DSL Customers on Chatham and Pitt Islands

Wireless and DSL services on Chatham and Pitt Islands have a scheduled maintenance window for:
Start date:30th March 2017
Start time: 12:01am
Finish time: 1.00am
Duration: 1 hour

During this time there will be two short outages (less than two minutes each) which will impact web browsing. We apologise for any inconvenience.

14/02/2017 Scheduled Optus Satellite Outage

Optus satellite has a scheduled maintenance window for:
Start date:14th February 2017
Start time: 12:01am
Finish time: 1.00am
Duration: 1 hour

During this time Optus will be performing routine maintenance which will result in an 5 minute outage, the network may take up to 15 minutes to recover. We apologise for any inconvenience.

10/02/2017 Scheduled Optus Satellite Outage

Optus satellite has a scheduled maintenance window for:
Start date:10th February 2017
Start time: 12:01am
Finish time: 4.00am
Duration: 4 hours

During this time Optus will be performing routine maintenance which may result in several brief interruptions to your service of approximately 10 minutes each. We apologise for any inconvenience.

12/01/2017 Scheduled Eutelsat Satellite Outage

Eutelsat satellite has a scheduled maintenance window for:
Start date:12th January 2017
Start time: 1:00am
Finish time: 2.00am
Duration: 1 hour

During this time we will be performing maintenance which may cause disruption to your satellite service. We apologise for any inconvenience.

10/01/2017 Scheduled Optus Satellite Outage

Optus satellite has a scheduled maintenance window for:
Start date:10th January 2017
Start time: 12:01am
Finish time: 6.00am
Duration: 6 hours

During this time our upstream provider will be performing emergency maintenance which may result in your connection dropping out during this outage period. We apologise for any inconvenience.