1.1 It is important to us that all eligible Farmside customers are able to
access the network services we use. For this reason, and to ensure the
provision of a quality service, a Fair Use Policy applies to our services.
1.2 All Services are subject to our Fair Use Policy. We may apply our Fair Use
Policy where in our reasonable opinion your usage of our Services is
excessive and/or unreasonable as detailed in this paragraph.
1.3 We have developed our Fair Use Policy by reference to average
customer profiles and estimated customer usage of our Services.
1.4 If your usage of our Services materially exceeds estimated use patterns
over any month, or is inconsistent with normal usage patterns, then
your usage will be deemed excessive and/or unreasonable.
1.5 As examples, the following uses would be considered to breach this Fair
Use Policy auto dialling, continuously call forwarding, tele marketing,
call centres, and use of Cellular Trunking Units (CTUs).
1.6 If your usage is excessive and/or unreasonable we may contact you to
advise you that your usage is in breach of our Fair Use Policy.
1.7 We may then request that you moderate or alter your usage to come
within our Fair Use Policy.