Broadband Support

Help With My Broadband?

If it is a brand new computer you should simply be able to plug it in. If you have had the computer connected to another Internet Service Provider before then you may need to reconfigure some of the settings. Give our customer service team a call on 0800 32 76 74 and we will be able to help you with this.

We would encourage you to ensure you have Antivirus software installed on your computer and that it is kept up to date so your computer isn’t infected by the latest viruses. If you don’t have up to date virus protection then first thing would be to get this. Most antivirus software will automatically remove it during a system scan. If you are still concerned we would advise you to contact a computer technician who will have specialised knowledge in dealing with viruses.

Yes we do, please call us on 0800 32 76 74 to find out current pricing and if you want to get a Static IP address activated.

Yes you can. You will need some wireless equipment to set this up. You can purchase a wireless router from Farmside, give our customer service team a call on 0800 32 76 74 and we will be able to help you with this.